Privacy policy

We respect your privacy and only collect information necessary to process and fulfil your order and provide our services.

Information We Collect: We may collect your name, contact details, billing and delivery information, certificate personalisation details, order information, payment information, and communications you have with us.

How We Use Your Information: We use your information to process and fulfil orders, personalise and deliver certificates, communicate with you, provide customer support, and meet legal and accounting requirements.

Payment Information: Payments may be processed securely by third-party payment providers. We do not normally store your full payment card details.

Sharing Information: We may share necessary information with trusted service providers such as payment processors, printing partners, website providers, and delivery companies where required to fulfil your order.

Data Retention: We retain personal information only for as long as reasonably necessary, including where required for legal and accounting purposes.

Your Rights: Depending on the circumstances, you may have rights under UK data protection law, including the right to access, correct, or request deletion of your personal information.

For privacy enquiries, please contact us using the details provided on our Contact page.